Human Resource Development
•
Training Need Analysis
•
Employee Case Investigation and Conducting Domestic Inquiry
•
Managing Misconduct, Poor Performance and Absenteeism at Work
•
Effective Compensation and Benefits Management
•
Essentials of Human Resource Management
•
Handling Difficult Employees and Absenteeism
•
Practical Aspects of EPF and SOCSO Acts Claims, Procedures and Recent Developments
•
Competency Based Behavioral Interviewing Skills
•
Effective Payroll Administration
•
Developing Market Rate Salary Structures
•
Developing A Pay Structure and Benefits Package
•
Employer/Employee Rights Under the Employment Act
•
Developing Human Resource Documentations
•
Practical Payroll Computation According to Malaysian Labor Laws
•
Termination of Employment (Employment Termination Guidelines)
•
HR for Non-HR Personnel
•
Understanding Malaysian Labor Laws
•
Developing HR Policy and Employee Handbook
•
Handling the non-performer and dismissal
•
Employment Contract, Termination and Dismissal
•
Applications of Employment Act with Implications of Latest Amendments
•
Malaysian Labor Laws - Understanding and Its Implementation
•
Applications of Employment Act with Implications of Latest Amendments
•
Terminating Employees - The Right Ways
•
The Art of Handling Difficult Employees Effectively
•
Developing Human Resource Documentations
•
Employee Engagement – Take Charge!
•
Latest Employment Laws, EPF Act, SOCSO Act and EIS (2018)
•
Malaysian Labor Laws - Understanding and Its Implementation
•
Applications of Employment Act with Implications of Latest Amendments
•
Building a World-Class Talent through Human Resource Management
•
Building Exceptional Performance for Administrative Professionals
•
Company Medical and Health Profile for Employees
•
Contemporary HR Management Skills
•
Designing Effective Job Description
•
Desirable Positive Work Attitudes, Effective Communication and Human Relations through Self-Motivation
•
Discipline and Grievance Handling
•
Domestic Inquiry and Grievance Handling
•
Empowering employees in SMEs and SMIs to understand ownership in business
•
How to Interview, Asses and Recruit Successfully: World Class Recruitment Processes and Models
•
Foreign Workers and Management of Cultural Diversity
•
Sexual Harassment: Prevention and Eradication in the Workplace
•
Malaysian Human Resource Management from A to Z
•
Developing Effective Human Resource Policies and Procedures Manual
•
Human Capital Management: World Class Human Development Processes and Models
•
Conducting Effective TNA
•
Conducting On-The-Job Training
Taxation
•
An Understanding of Malaysian Taxation and Effective Planning
•
Tax Planning for Employers and HR Managers
•
Malaysian Withholding Tax
•
Malaysian Corporate Tax and Deductibility of Expenses
•
Public Rulings and Latest Developments
•
Professional Enhancement Certificate in Sales and Service Tax (SST)
•
Withholding Tax in Malaysia – Principles and Latest Developments
•
Tax Treatment on Interest Income, Interest Expenses and Rental Income: Latest Development
•
Malaysia Property Taxes: Practical Issues and Insights
•
MFRS and MPERS Financial Reporting: The Tax Impact
•
Tax Compliance and Record Keeping Requirements – A Practical Guide for Taxpayers
•
Tax Planning for Malaysian SME Companies
•
Implementation and Updates of Digital Tax in Malaysia
•
A Comprehensive Workshop on Deferred Taxation
•
Latest Updates on Employers’ Tax Statutory Obligations
•
Business Tax Deductions an Accountant’s Perspective with Highlights of Malaysian Tax Cases
•
Digital Service Tax
•
Key Risk Management for CFOs -Tax and Corporate Corruption
•
Mastering Service Tax Scope, Latest Updates, Implementation Issues and Health Check
•
Impact of Financial Reporting on Taxation
•
Mastering Sales Tax Exemption Facilities, Latest Updates, Implementation Issues and Health Check
•
Company tax computation, planning strategies and maximization of investment incentives
Accounting and Finance
•
Advance Cash Flow and Working Capital Management
•
Finance for Non-Financial Executives
•
Accounting for Non-Accounting Personnel
•
Budgeting for Effective Planning
•
Credit Management and Collection Tecvhniques
•
Accounts Receivable and Credit Policies Management
•
Advanced Cash Flow and Working Capital Management – Boosting the Fuel of Business
•
Advanced Financial Statements Analysis
•
Anti-Fraud Strategies and Controls for Board and Audit Committee
•
Accounting made Simple for Small Business / Urban Farmers
•
Accounting made Simple for Small Business – SME / SMI’s
•
Practical Preparation of Financial Statements for MBRS Templates
•
Corporate Financial and Managerial Accounting
•
Project Development and Construction Financing
•
Valuation for Financial Reporting Purposes
•
Practical Approach to Accounting for Financial Instruments Applying MFRS 9 and MFRS 132
•
Best Practice for Accounts Receivable and Debt Collection Management
•
Practical Guide on the Best Practices of Accounts Payable – from Accounting to Management
•
Practical Guide on Cash Flow and Working Capital Management
•
Essential Financial Statements for Non-finance Personnel
•
Practical Guide on Financial Guide on Financial Statement
•
Analysis on Financial Strategy - The Essential Strategic Finance skills
•
Fraud and Forensic Auditing Identification Detection and Prevention
•
Fundamentals of Finance and Accounting – Key Concepts, Processes and Practices
•
Practical Guide on Reading and Interpreting Financial Reports
•
Understanding Finance to Influence Strategic Decisions
•
Budget – Key Updates and Changes for Corporate Accountants
•
Cost of Capital and Discounts and Premiums
•
Preparation and Presentation of Statement of Cash flows
•
Managing value of Non-Current assets in Accordance with IFRS/MFRS
•
Key Learning Points from Review of MIA’s Illustrative MPERS
•
Comprehensive Analysis of MFRS 16 Leases
•
Effective Budgeting and What if Analysis Tools
•
Asset Accounting Under MPERS; - Covering Property, Plant and equipment, Investment Property and Biological Assets
•
MFRS 15 revenue from Contracts with Customers
•
MFRS workshop series: - Learning and Application using the Conceptual Framework
•
Hands-on Excel Training for Selected MFRS
•
Financial Management
•
Introduction to Malaysian Business Reporting System (MBRS)
•
MFRS 15 Revenue from Contracts with Customers
•
Evolution of Transfer Pricing Documentation
•
The Complexities of Transfer Pricing on Intra-Group Services and Intangibles
•
Valuation on Mergers and Acquisitions
•
Best Practice in Applying Malaysian Private Entities Reporting Standards (MPERS)
•
A Comprehensive Review of Latest Developments in MFRS
•
Accounting for Share Capital Issuance of shares, share buybacks, capital reduction and reconstruction, redeemable preference shares and distributions
•
Preparation of Group Accounts Covering MFRS 3, Revised MFRS 127, 128 and 10–12
•
Monthly Bank Reconciliation Statement and Managing Accounts Receivable
•
Valuation in Practice for Transactions and Reporting
•
Mastering Management Accounting and its Monthly Management Accounting Reports
•
Advanced Financial Modelling
•
Management Reporting for Decision Making - Essential of Successful Reporting
•
Budgetary Control by World Class Companies
•
Contemporary Financial Skills for Executives
•
Cost Analysis and Control Techniques
•
Cost Control for Production Managers
Audit Investigation, Risk Management, Corporate Governance, Legal and Compliance
•
Latest Changes on the Role and Responsibility of Directors as per Companies Act 2016
•
Risk Management, Control and Compliance (Corporate Governance) Minimising Risk and Exercising Internal Control
•
Practical Guide to Operational Risk Management
•
Anti-Fraud Strategies and Controls for Board and Audit Committee
•
Best Practices of Governance, Risk Management and Compliance
•
Fraud and Forensic Auditing Identification Detection and Prevention
•
Governance for the Audit Committee Members
•
Integrated Reporting (IR) – A vision for better corporate reporting
•
Project Management Auditing
•
Empowering Your Corporate Success
•
Corporate Liability under Section 17A of the MACC (Amendment Act) 2018
•
Companies Act 2016 – Are You Complying with the Latest updates and Compliance Procedures?
•
Shared Prosperity – Sustainable and Inclusive Growth towards High Income Economy
•
Planning for effective Risk-Based Audit Methodology
•
How to Apply and Improve Reporting of Alternative Performance Measures in Corporate Reporting
•
Materiality: - determining Materiality in the Audit of Financial Statements
•
Fighting corruption: A New Era of Corporate Governance
•
Planning and Conducting Risk-Based Internal Audit
•
Anti-Money Laundering and Counter Financing of Terrorism (AMLCFT) – AMLCFT Essentials for Management and Employees
•
AMLCFT Craft for Boards, Partners, Management and Employers
•
Fundamentals of Enterprise Risk Management
•
Audit Quality Enhancement Programme for SMPs
•
Practical Auditing Methodology for SMPs
•
Amendments to Companies Act 2016 and What You Should Know About the Practicing Certificate Under Section 241
•
Section 117 on Capital Reduction of share capital via solvency statement route
•
Masterclass in Anti-Money Laundering and Counter Financing of Terrorism (AML/CFT) for Accountants
•
Company Secretarial Practice Under the Companies Act 2016
•
The New Companies (Amendment) Act 2019
•
Enterprise Risk Management - Principles of ISO 31000 and 2017 updates on ERM Framework
•
Audit Documentation and Preparation of Audit Working Papers – For Small and Medium Audit Practices Incorporating ISA 230 and other Relevant ISA’s
•
Quality Assessment Review on Internal Audit Activities
•
Detecting Financial Warnings and Financial Shenanigans
•
Financial Markets Code of Conduct
•
Audit Series on Key Audit Areas
•
Financial Markets Code of Conduct Restoring trust and integrity in the Malaysian financial markets
•
Section 117 on Capital Reduction of share capital via solvency statement route
•
Corporate Crime and Investigation
•
Corporate Fraud Detection and Elimination
Soft Skills – Leadership, Performance Management and Others
•
Fundamentals of Leadership Skills
•
Personal and Professional Strengthening (Reach up for Excellence)
•
The Buzan Technique – effective Thinking for Higher Performance
•
High Impact Leadership Skills
•
Leadership Skills for Highly Effective Supervisors
•
I3 BAR –Integrated. Interactive. Intelligence (Excel
Models for Business Analytics
and Reporting
•
Executive Trainings For Thought Leaders
•
Managing A Multi-Generational Workforce
•
Leading People – Key Competencies and Sharpening your Skills
•
Foundations of Leadership
•
Leading High-Performance Teams
•
Effective Organizational Development and Transformation
•
Power Up Your Grammar and Write Like A Pro
•
Report Writing Skills for Finance Professionals - Telling the Story Behind the Numbers
•
Crafting Compelling and Engaging Business Reports
•
Effective Negotiation Skills
•
Tools for Dynamic Managers
•
Motivation and Positive Work Attitude
•
Creative Problem-Solving Skills
•
Time Management
•
Stress and Conflict Management
•
Team Building
•
Anger Management
•
Leadership and Influence
•
Mindset Transformation
•
Joy of Writing Your Management Reports
•
Sharpening Your Core Leadership Competencies
•
Driving Staff Engagement with Powerful Communication Skills
•
Effective Talent Management and Succession Planning Building your organization’s leadership pipeline: A step-by-step approach
Customer Service Series
•
Conflicts Resolution Skills
•
Women at Work
•
Building Bridges for Customers
•
How to Achieve High Standard of Customer Care
•
Personal and Professional Strengthening (Reach up for Excellence)
•
Dynamics of Multitasking
•
Creativity and Innovation Thinking at Workplace
•
Business English Communication
•
Customer Service Excellence
•
Effective Customer Complaint Management
•
Be A Star of Customer Service! - Customer Service Essential
•
Breakthrough You! Discovering The Real You for Breakthroughs in Relationship and Productivity
•
Change is The Only Constant - Change Management
•
Consultative Selling Skills - Building the Competitive Edge
•
Creative Problem Solving - Mental Readiness for Creative Problem-Solving Skills
•
Customer Engagement Skills - for Call Centre Personnel
•
Dealing with Difficult People - Turns Conflicts into Collaboration
•
Dealing with Workplace Diversity - Bridging the Generation Gap
•
Dynamic Interpersonal and Rapport Building Skills - for Sales Success
•
Essential Management and Supervisory Skills - For Managers, Supervisors and Team Leaders
•
Balancing Work and Life with Optimum Productivity
•
Seize Your Market! - Marketing For Business Success
•
Turning Cold Calls into Hot Leads - The A-Z Telesales and Telemarketing: Prospecting and Selling Over the Phone
•
Customer Relationship Management: How Do SMEs And SMIs Use It as A Tool Of Competitive Edge
•
Customer Satisfaction Evaluation and Improvement
Supply Chain Management – Shipping / Customs / Logistics
•
Shipping Procedures and Documentation
•
Effective 3 Ps in Global Shipping - Process, Practice and Performance
•
Managing Bill of Lading in Shipping
•
Shipping Elements and Import-Export Documentation
•
Import and Export Documentation and
Procedures
•
Managing Incoterms
•
Principles and Practices of Logistics Operation Management
•
Supply Chain Management Best Practices
•
Import, Export Documentation, Procedures and INCOTERMS
•
Effective Inventory and Warehouse Management
•
Kuasai Perolehan Kerajaan – Tender Melalui E-perolehan
•
Malaysian Import and Export Procedures Documentation and Compliance- with the Latest Updates on Customs
•
Facilities under Customs Act 1967
•
FTAs and Its related Customs Procedures in Malaysia
•
Customs Incentives for Export Oriented Companies
•
Customs Classification of Goods
•
Valuation under WTO
•
Effective Total Logistics Management
•
Effective Supply Chain management
•
Managing Hidden Logistics, Costs and Risks in Global Trade
•
Sea and Air Freight Documentation and Procedures
•
Customs Declaration Quality Forms
•
Customs Tax Incentives (Exemptions) under Section 14.2
•
Effective Inventory Control through Pull Production System and Kanban
Exporting and International Trade
•
A-Z of Exporting
•
Introduction to Exporting
•
Formulating an Export Plan
•
Going International for Malaysian Companies
•
Ethics in International Business
•
Appointment of Agents and Distributors
•
Navigating and Negotiating in Different Cultures
•
Branding and Packaging for Exporters
•
E-Business for Exporters
•
Legal aspects of Doing Business Overseas
•
Developing Export Pricing
•
Customs Facilitations and Tax Facilities for Importers, Exporters and Manufacturers
•
Export Trade Disputes
•
Social Media in Export Marketing
•
Effective Participation in Trade Fairs
•
Effective Export Selling
•
Export Promotion and Marketing Strategies
•
Certificate of Origin
•
Free Trade Agreements and its Impact on Malaysian Exporters
•
Identifying and Evaluating Overseas Markets
•
Market Research
•
Creating, Managing and Implementing an International Trade Strategy
Information and Communication Technology Series
•
Industry 4.0 (4IR) Awareness Training
•
Cyber Security Awareness Training
•
Introduction to Machine Learning
•
Introduction to Big Data Analytics
•
Introduction to Artificial Intelligence
•
Introduction To Robotic Process Automation (RPA)
•
Internet of Things (IoT) – Principles and Applications
•
Microsoft PowerPoint Foundation
•
Microsoft Excel Foundation
•
Microsoft Word Foundation
•
Telecommunications
•
5G Wireless Training for Non-Engineers
•
Artificial Intelligence in Practice
•
Computer Hacking Forensic Investigator
•
Computer Support Engineering
•
Electronics Object Tracking System (EOTS) via RFID
•
Engineering Research Methods
Hospitality Industry
•
Enhancing Customer Service for Hospitality Industry
•
Finest Customer Service and Relations – Let’s See, Do, and Get Greater Hospitality Merits
•
Front Office Management
•
Hospitality and Events Management - Banquet and Conference Management
•
Housekeeping Management
•
Venue and Facility Management
Oil and Gas Industry
•
Petroleum Engineering and Geology
•
Drilling and Production
•
Decommissioning and Abandonment
•
Flow Measurement
•
Assets Maintenance and Reliability
•
Mechanical Joint Integrity
•
Petrophysics for Non-Petro physicists
•
Reservoir Engineering for Non-Reservoir Engineers
•
Geology for Non-Geologists
•
Geophysics for Non-Geophysicists
•
Flow Assurance - Managing Fluid Flow and Production Chemistry
•
Asphaltene Science and Flow Assurance
•
Fundamentals of Wax and Flow Assurance
•
Natural Gas Processing and Conditioning
•
Introduction to Oil and Gas: Upstream Overview
•
Introduction to Oil and Gas: Surface Production Facilities Overview
Manufacturing Industry
•
Cost Reduction Through Kaizen
•
Cost Reduction through Practical Lean Manufacturing System (LMS)
•
Cost Effective Sampling Techniques for Quality Control
•
Cost of Quality Implementation
•
Cost of Quality
•
Cost of Quality (COQ): From Concept to Action
•
Cost of Quality/Cost of Poor Quality
•
Licensed Manufacturing Warehouse (LMW) Licensing, Facilitation and Control
•
Free Zones and Warehouses
•
Factories And Machinery Act 1967
•
Good Manufacturing Practices
•
How to Implement an Effective Corrective and Preventive Action for ISO 14001 EMS
•
How to Identify Spatial Patterns in Manufacturing Processes
•
How to Implement An Effective Corrective and Preventive Action for ISO 9001 QMS
•
Manufacturing Cost Management and Budgetary Planning
•
Manufacturing Cost Reduction Strategies
•
Manufacturing Productivity and Cost Improvement
•
Leading commercial success
•
Financial and commercial awareness
•
Experiential graduate training for the manufacturing sector
•
Digital learning solutions for manufacturers
•
Developing people skills in the manufacturing industry
•
Achieving operational excellence in manufacturing
Trade Finance
•
Essentials of Trade Financing
•
Structuring Trade Finance facilities (obtaining banking facilities for trading purposes)
•
Letter of Credit – Operations
•
Advanced Letter of Credit
•
Trade Risks and Fraud Management
•
Understanding Trade Payment Terms
Banking Industry
•
Developing a Strategic Mindset in the Fast-Changing Banking World
•
Risk Management in Banking - An Integrated Perspective on Risk Governance
a
nd Long-Term Value Creation
•
Technology, infrastructure and operations
•
Corporate and commercial banking
•
Investment banking
•
Private banking
Insurance Industry
•
Digital Learning Solutions for the Insurance Industry
•
People Skills in Insurance
•
Focus on Solvency II and IFRS 17
•
Experiential Training Programmes for your New Hires to Insurance
•
Specialist Commercial Skills for Insurance
•
Commercial Skills in Insurance
•
Insurance Business Simulation
•
General Insurance Actuarial Practice
Asset Management Industry
•
Introduction to Asset Management
•
Understanding Derivatives in Fund Management
•
Understanding Why Fund Managers Use Fixed Income in Portfolio
•
Understanding How Equities are Used in Asset Management
•
Developing People Skills Relevant for A Fund Management Business
Service Industry
•
Developing an Agile Mindset in your Business
•
Developing Financial and Commercial Skills
•
Programmes for Graduates Joining Professional Services
•
Essential Skills for New and Experienced Managers
•
Leading Commercial Success Simulation
•
Driving Commercial Success In The Travel Industry
•
Project Management
•
Audit Of Construction Projects
•
Mastery Of Project Management - Leading Projects Using International Standards
Retail and Wholesale Industry
•
Goods Receiving and Dispatch
•
Stock Loss Prevention
•
Merchandising
•
Business Etiquette and Professionalism
•
Wholesale And Retail: Buying Planning Level 5
•
Apply health and safety to a work area - Workshop
•
Store Keeping and Stock Control
•
Wholesale and Retail Operations
•
Career Builder Programme for Sales and Digital Marketing
•
Logistics Operation Skills
Food and Beverages
•
Restaurant Revenue Management
•
Kitchen and Restaurant Management in the Modern Era
•
Food and Beverage Management Exposure
•
Cost and Control for Food and Beverage Operations
•
Menu Analysis Workshop
•
Creating Successful Restaurant Concepts
•
Executive Tea and Coffee Service
Engineering Industry
•
Building Services and Management
•
Facilities Management
•
Pumps – Application, Operation and Maintenance
•
Introduction to Electro Hydraulics
•
Introduction to Pneumatics
•
Engineering Drawings
•
Concrete Bridge Design
•
Cost of Quality/Cost of Poor Quality
•
Energy Audit on Mechanical Equipment
Food Processing Industry
•
Halal Standards and Certification for Exporters
•
International Halal Marketing
•
Food Safety Modernization Act (FSMA) Compliance Training
•
Food Safety System Certification (FSSC) 22000 Awareness
•
HALAL Assurance Management System
•
HALAL Compliance
•
Understanding the Halal issues as per MS 1500:2004 Standard for Food Industries
•
Food Safety Management System Awareness Workshop
•
Good Manufacturing Practices (GMP) for Food Safety Management System
Medical and Pharmaceutical Industry
•
Design Validation, Verification and Risk Analysis for Medical Device
•
Effective Document Management for the Pharmaceuticals, Biotech and Medical Device Industries
•
Guidance for Industry Q7A GMP Practice Guidance for Active Pharmaceutical Ingredients Awareness
•
Medical Laboratories Awareness
•
Medical Laboratories Internal Auditor
•
Medical Devices: EU Directives, Guidance, CE Marking and ISO Standard Certifications
Safety, Health, Environment and Defensive Driving
•
Effective and Efficient Incident Reports
•
Forklift Truck Safety Training
•
Safety at the Workplace
•
Basic Chemical Safety and Chemical Spill Response
•
Defensive Driving for Truck Drivers
•
Effective Initial Occupational Health and Safety (OHandS) Review
•
Evaluation of Compliance to Environmental and Safety Legal Requirements
•
Fire Safety and Rescue
•
Workplace First Aid and CPR Training with Automatic External Defibrillator (AED)
•
Workplace First Aid Training
•
Setting Up Your Workplace Safety and Health Committee or Worker Representative
•
Integrated Management System Awareness Training (Quality, Environmental, Occupational Health and Safety)
•
Internal Occupational Health and Safety (OHandS) Management System Auditing
•
Introduction to Examination on Engineering Control Equipment Practice by the Industrial Hygiene Technician
•
Introduction to Malaysia Environmental, Occupational Safety and Health Legislation
•
Introduction to OHSAS 18001 (Occupational Health and Safety Management System)
Digital, e-Commerce and Social Media Marketing
•
Social Media Marketing
•
Digital Marketing Strategy
•
Digital Marketing Analytics
•
Search Engine Optimization (SEO)
•
Content Management System (CMS)
•
Mobilizing Accountants towards IR 4.0
•
Excel 2016 Business Intelligence Tools
•
Practical Guide to Data Preparation and Data Analysis with Microsoft Excel
•
Data Analytics: Career Advancement Opportunities
•
Data Analysis for Management Reporting Utilizing Excel
•
Introduction to Power BI
•
Business Process Engineering for e-Commerce
•
e-Commerce Technology
•
e-Commerce for IT Executives
Electrical and Electronics Industry
•
Switchgear Operation and Maintenance
•
Electrical Motor System – Maintenance and Troubleshooting
•
Electrical Engineering for Non-Electrical Engineer
•
Energy Audit on Electrical System
